MISSED APPOINTMENT FEES
There will be a $30 charge for appointments that are canceled or rescheduled less than 12 hours in advance for specialty clinic appointments, and less than 2 hours in advance of Primary Care or Gynecology appointments.
If you do not come to your appointment, you will be charged a $50 fee and will need to reschedule. Arrival 10 minutes after your scheduled appointment time is considered a no-show. You will be charged and need to reschedule.
If your appointment is outside of the applicable cancellation timeframe, you must call the clinic to cancel by phone. This policy ensures that available appointment spots can be filled by others who are waiting to be seen. Cancellations by email are not accepted.
We understand that unexpected circumstances occur. Please contact your clinic as soon as possible if you are unable to keep your appointment. To appeal a no-show fee, please click the link below: