When you enter UGA, you are automatically assigned to a primary care provider (PCP) in a primary care Medical Clinic. UHC has four primary care Medical Clinics composed of physicians, physician assistants, nurse practitioners, registered nurses and support staff, and they work as a team much like a doctor’s office. This enables each patient to return to the same provider and team for continuity of care. The teams are designated by color and consist of the Medical Clinic Gold, Medical Clinic Blue, Medical Clinic Green, and Medical Clinic Red.
Students can call 706-542-8617 to identify their assigned PCP and Medical Clinic team. Students can also discover their PCP on UHC Patient Portal, the online appointment system. For information about your PCP, check out the Staff Directory.
If a student should ever want to change to another UHC Medical Clinic team or PCP for any reason, it is a simple process. Inform the nurse or the provider in your clinic to initiate the change.
We provide care by appointment on the day that you call, or a day that is convenient for you. Appointments are available Monday – Friday from 8:20-11:20am and from 1:00-4:00pm. A UGA ID card is required to verify current enrollment and eligibility for care. Please call the clinic directly to arrange a convenient appointment time. If you wish to schedule a telehealth appointment for Primary Care, please call 706-542-8654 to discuss options.
Students visiting the health center for the first time must complete the required forms online using the UHC Patient Portal using their UGA MyID account, or bring completed paper copies to their first visit. These required forms are:
1. Health History form
2. Immunization forms (including the Certificate of Immunization and the Tuberculosis Screening forms, and the additional Tuberculosis Risk Assessment form if you have risk for tuberculosis)
3. Patient Agreement form (including statements giving permission to treat you, agreement to pay charges that you may incur, and understanding of your rights to privacy and to ask questions about your care and safety)
1. Bring your medications or a list of your medications with you to your appointment.
2. Arrive early for your appointment (10-15 minutes) to complete forms, update your information, check-in at the clinic, and have any previously ordered lab work completed.
3. Anticipate that routine general medical visits will take an hour of your time.
4. Remember, it’s always ok to ask questions about your care, your safety, and about costs at the University Health Center.
Eligible UHC patients and clients who arrive late or miss their scheduled appointments are subject to the following fees:
- Primary Care Office Visit: $20
- Specialty Care or Procedure Visit: $30
Healthcare services at UHC are available at reasonable costs. When a student pays the UGA health fee each semester, the cost of the visit with a provider or nurse in the Medical Clinic is included. Any lab work, x-rays, medicines, supplies, or procedures are charged a modest fee. Feel free to talk with the provider or nurse about any lab work, x-rays, medicines, supplies or procedures before you receive them. Once these are performed, it is your responsibility to pay for the charges.
Payment is required the day of the visit either in person or by online payment. UHC will file any visit charges with your insurance company if you bring your current insurance card and provide this information before the visit. The charges incurred are your financial responsibility even if not paid by your insurance policy, and UGA records are flagged until charges are paid.
UHC also has specialty care clinics, departments, and services. Please follow the links below to learn how to schedule an appointment or access services:
Allergy Clinic | Dental Clinic | Gynecology Clinic | Laboratory | Massage Therapy | Pharmacy | Physical Therapy | Psychiatry | Radiology | Sports Medicine | Transgender Medicine | Travel Clinic | Vision Clinic
FREQUENTLY ASKED QUESTIONS
Your Primary Care Provider (PCP) at UHC is a clinician (Physician, Physician Assistant or Nurse Practitioner) with training, experience and expertise in managing primary care medical problems. Your PCP is the person you should see for most of your health needs.
Your primary care provider (PCP) is the person you should see for most routine problems, but there are some conditions or needs that you should see a different clinician. For instance, for gynecological health issues you should contact the Gynecology Clinic, and for any musculoskeletal problem or sports related problem, you should contact the Medical Clinic Red/Sports Medicine. If you call for your appointment or go online to schedule an appointment, you will be guided through that process.
Primary care providers (PCP) are randomly assigned by the computer except in a few cases where a person is already seeing one clinician on a regular basis or has requested a specific primary care provider prior to the assignments. All athletes are assigned to the Red Team/Sports Medicine. If you wish to change to another UHC Medical Clinic team or Primary Care Provider for any reason, inform the nurse or provider to initiate this change.
Yes, there is a simple way to change primary care providers (PCP), which might be the right thing to do for several reasons. A good person to talk to about this would be the clinic nurse, who can help you. However, changing primary care providers or ‘doctor shopping’ is generally not helpful for the patient and results in longer visits and increase delays as you get to know the new provider.
You can make appointments easily via the UHC Patient Portal 24/7. If you do not see an appointment time available please call the Health Center at 706-542-1162, and we will work with you to find a time. For emergencies or urgent care, please see a recommended list here.
The UHC does NOT schedule appointments during the lunch hour or after hours.
The length of time it takes to complete a visit varies depending on the reason for the visit. While most appointment lengths are 20 minutes, you must add the time it takes to check-in and do other tasks related to the visit, such as lab tests, x-rays or other procedures. You can expect to spend about an hour for most appointments.
UHC does NOT have an emergency room. If you have an emergency you should call 911 or go directly to a local hospital emergency room. If UHC is closed and you feel you have an urgent problem, but not an emergency, and cannot wait for us to reopen, there are local urgent care clinics that might be available as a resource.
Absolutely and this is a preferred way to schedule your appointment (UHC Patient Portal). If you have trouble with the system, simply call the clinic where you need to be seen and tell the receptionist that you need to be seen today, or whichever day you prefer.
The Health Center is open Monday – Friday, 8:00am – 5:00pm. The pharmacy is open Monday-Friday 8:00am – 6:00pm. Should you need medical assistance while we are closed, a list of area urgent care centers and hospitals close to campus can be found HERE. If you are a patient of the University Health Center and wish to speak with a nurse for illness or injury advice when the Health Center is closed, call 706-542-1162 and press 3.
*Please note* This after-hours advice service is available only when UHC is closed.
As always, call 911 for life-threatening medical emergencies.
You can go online to make an appointment where you will see the name of your primary care provider (PCP) in your “profile” view. You can also call any medical clinic or the Registration and Health Information department to find out by telephone. (UHC Telephone Directory)
This is bound to happen at times. You can still be seen today by a member of your primary care provider’s team. Each team is composed of several clinicians, nurses and other support staff, and when one clinician is out there are others to fill in for them.
1. A medication REFILL may have been authorized on your original prescription and is recorded in the pharmacy and in your health record, therefore a medical visit is not required. Simply contact the Pharmacy at 706-542-9979 and inquire whether or not you have any refills left on your prescription.
2. A medication RENEWAL requires a discussion with your medical team nurse or primary care provider (PCP). Oftentimes, if you have already discussed your medications with your PCP, a prescription can be renewed over the telephone and a visit to the PCP is not required. For some medications there is a legal requirement to see your clinician for renewals, but not for most medications.
Your medical clinic team will be able to provide most of your routine needs and will coordinate your care with your hometown physician and any specialists you need to see. The UHC laboratory, radiology and pharmacy are convenient and comprehensive resources for students, as are the UHC Specialty Clinics for dental care, vision care, physical therapy, massage therapy, musculoskeletal care, dermatology, travel consultations, immunizations, allergy shots, counseling, and health education/promotion.
Currently, if you have paid the Health Fee there is no additional fee to see an MD, PA or NP (with the exception of Administrative Physicals). If you have not paid the Health Fee, there is a fee based upon the complexity of your visit.
Please visit the Financial Information and Insurance page for information.
Please visit the Financial Information and Insurance page for information.